|Pony Commissions Available!|
| Do you take commissions? |
Yes I do, though I reserve the right to refuse any commission.
Are you Open for Commissions right now?
Currently I am open for limited orders ~ meaning I'm only taking certain projects. Though you can always send me a note inquiring a quote, there’s always an off chance I might take your project on even if my commish stats says closed - given that I am inspired by your idea and have a good amount of supplies/fabrics on hand.
How long will it take you to finish my order?
Generally I give a turn around time of 3-6 weeks. Possibly longer if I feel it necessary.
Why is your turn around time so long?
In short, I don't do well under pressure or with deadlines. For this reason, I like to give myself a generous turn around window.
Why do I have to pay upfront?
This is part of my conditions. I don't have to take your order.
Why do you charge so much?!
I charge what I feel I deserve for taking the time to custom make something for you. If you don't find it to be fair, feel free to find someone else to do your custom work.
Do you take trades:
Yes! I love trades and will consider any offers as a partial or full payment. I also love art! And have in the past and would again in the future, trade my artisan crafts for some good art. <3 I don't always take trades for commish, but it doesn't hurt to ask.
Will you accept points for payment?
Depends on the project, keep in mind 80 points =$1. I am more likely to do partial point payment as opposed to full.
I've changed my mind about the commission, can I get a refund?
Buh, well, I can understand that sometimes you just change your mind. However, If you've paid and I've gone out and bought fabrics or supplies, I will only be issuing a partial refund. I will be keeping the cost of the supplies. Often times I find that the cost of fabrics and supplies is more than half of what I have charged. So be sure that you want what you ask for.
I will ONLY issue a full refund if I have decided after six weeks that your project is just not something I'm willing to make.
What happens if I don't like the end result?
Generally, I provide you with wip pics, so if there's something you don't like about what I'm making you, Tell me! But in case you get something that you totally weren't expecting. I can offer to make whatever adjustments necessary or offer to make you a new one. If neither of those options work, I will hesitantly accept that you return what I made you and I will give you a PARTIAL refund. Meaning I still keep the cost of supplies and a small % for my time.
If you feel there's something I haven't addressed, please let me know, so I can add it. <3